THE HEALTHCARE ENGAGEMENT EQUATION
Wolf and Rain are experts in developing patient engagement strategies for clients in the healthcare sector-from urgent care clinics to medical practices and hospital associations, to insurance companies. Our expertise lies in helping our clients identify the key patient segments that will drive the success of their practice in the medium-long term, as well as using Quick Start Engagement tactics to raise awareness of their brand across all segments of a given community.
We have developed proprietary "Patient Engagement Tool Kits" to enable our clients to fully understand what patients expect from healthcare brands in a patient-centric economy where patients have been empowered by their ability to choose providers. And in this environment, patients choose providers who understand their expectations and treat them like consumers and customers. Our Tool Kits enable healthcare organizations and brands to create and implement highly effective communications and engagement programs rapidly, in order to ensure they remain on consumers' radar screens. We have just completed a comprehensive survey of patient engagement strategies and tactics at more than 2,000 urgent care clinics nationwide and are preparing a white paper analysis of the approaches that work best to acquire patients and keep them coming back. Please contact us if you would like a copy of this critical research when we release it next month. If you are struggling with patient engagement issues, we would love to share our findings, and help develop solutions.